Our AI Agents

AI Agents Built
for Regulated Industries

The Agentic AI Platform is Nova AI's set of pre-built AI agents for banking operations: KYC, AML, lending, credit risk and regulatory reporting, deployed and supported by our team.

Free expert consultation

AI Agents Network - Banking, KYC, Fraud Detection, Insurance, Support
Our Approach

Professional AI Services, Not DIY Tools

Nova AI takes a fundamentally different approach to enterprise AI. Instead of giving you a platform and leaving you to figure it out, we deliver complete AI agent solutions through a professional services model. Our team brings deep expertise in regulated industries (banking, healthcare and insurance), where compliance, security and domain knowledge are non-negotiable. We've built a library of pre-built agents designed for these industries. When you work with Nova AI, you get agents that work on day one, implemented by specialists who understand your industry. This isn't about selling software. It's about delivering business outcomes. We handle the technical complexity (integration, configuration, training and deployment) so you can focus on the results. And we don't disappear after go-live. Our ongoing partnership ensures your agents continue to deliver value as your needs evolve.

Domain-Specific Agents

Pre-built agents designed for banking, healthcare, and insurance, not generic templates you have to customise yourself.

Expert Deployment

Our implementation team handles integration, configuration, and rollout. You get working agents, not a project to manage.

Custom Development

When pre-built agents don't fit, our AI engineers build custom solutions tailored to your specific workflows.

Ongoing Partnership

Dedicated support, continuous optimisation, and regular business reviews ensure lasting success.

Learn About Our Services
Professional AI Services Approach
Core Capabilities

Intelligent Automation at Scale

Our platform provides the foundational capabilities needed to deploy, manage, and scale agentic AI across your enterprise.

Autonomous Decision Making

Agents analyse complex situations, evaluate multiple factors, and make intelligent decisions in real-time. They understand context, consider constraints, and choose optimal actions without requiring constant human direction.

Multi-Agent Orchestration

Coordinate multiple specialised agents working together on complex tasks. Our orchestration layer handles communication, resource allocation, and conflict resolution between agents automatically.

Continuous Learning

Agents improve their performance over time by learning from outcomes, feedback, and new data. They adapt to changing business conditions and evolving requirements without manual retraining.

Human-in-the-Loop

Maintain control with configurable escalation policies, approval workflows, and intervention points. Agents know when to act independently and when to involve human experts.

Real-time Analytics

Monitor agent performance with comprehensive dashboards showing decisions made, outcomes achieved, and areas for improvement. Track ROI and business impact in real-time.

Enterprise Security

Bank-grade security with end-to-end encryption, role-based access controls, and complete audit logging. Designed to align with ISO 27001 and PCI DSS controls and regional banking regulations.

Pre-Built Agents

Ready-to-Deploy Agents

Start transforming operations immediately with our library of pre-built agents designed for specific business functions.

Banking & Finance

KYC Verification Agent

Automates customer identity verification, document validation, and compliance checks with real-time sanctions screening.

85% faster verification
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Banking & Finance

Loan Processing Agent

Handles loan applications end-to-end including document collection, credit analysis, and decision recommendations.

60% faster processing
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Banking & Finance

AML Compliance Agent

Conducts ongoing anti-money laundering monitoring, generates suspicious activity reports, and maintains compliance documentation.

90% alert reduction
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Banking & Finance

Credit Risk Agent

Evaluates creditworthiness using advanced analytics, monitors portfolio health, and provides early warning signals.

25% better predictions
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Banking & Finance

Regulatory Reporting Agent

Automates regulatory report generation, ensures data accuracy, and manages submission deadlines across jurisdictions.

95% time savings
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Operations

Help Desk Agent

Resolves IT support tickets automatically including password resets, software installations, and access requests.

70% auto-resolution
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Operations

Document Processing Agent

Extracts, classifies, and routes documents of any type with intelligent data capture and validation.

80% processing time reduction
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Customer Service

Customer Support Agent

Handles customer inquiries across channels with natural conversations, knowledge base access, and smart escalation.

65% resolution rate
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Customer Service

Account Management Agent

Handles account updates, subscription changes, billing inquiries, and proactive customer health monitoring.

50% reduced churn
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Custom Development

Custom Agents for Your Unique Needs

When no pre-built agent addresses your specific requirements, our team builds one. Our AI engineers work alongside your team to develop custom solutions tailored to your workflows, systems, and compliance requirements.

  • Dedicated AI engineering team for your project
  • Deep discovery of your workflows and requirements
  • Custom model training on your domain data
  • Integration with your existing systems
  • Compliance review and security assessment
  • Full documentation and knowledge transfer
  • Thorough testing and validation
  • Ongoing support and optimisation
Discuss Your Requirements
Custom Agent Builder - Code, Workflows, Data, Integrations
Integrations

Seamless Integration with Your Ecosystem

Our team connects your agents to the systems they need, from core banking to security tooling, through APIs and integrations built during implementation.

Core Banking

Connect to core banking and digital banking platforms

Temenos T24 / TransactTemenos InfinityCore banking APIs

Payments & Financial Infrastructure

Work with payment, messaging and credit data

Payment gatewaysPayment messagingCredit bureaus

Security Operations

Feed and investigate alerts from your SIEM

Elastic SecuritySplunkMicrosoft Sentinel

Messaging & Channels

Reach customers and staff on the channels you already use

EmailChatMessaging apps via API

Deployment

Run where your data needs to live

On-premisePrivate cloudKubernetes

Custom Integration

Build connections to any system

REST APIsWebhooks
Security

Enterprise-Grade Security

Trust your most sensitive operations to a platform built from the ground up for enterprise security and regulatory compliance.

Designed to Align With

ISO 27001

Information security management controls

PCI DSS

Controls for systems handling payment card data

CBJ / CBI / SAMA

Central bank cyber and outsourcing requirements

GDPR

Data residency, retention and access controls

Security Features

  • End-to-end encryption for data in transit and at rest
  • Role-based access control with fine-grained permissions
  • Complete audit logging of all agent actions and decisions
  • Data residency controls for regional compliance
  • Regular third-party security assessments and penetration testing
  • Secure multi-tenant architecture with data isolation
  • Single sign-on (SSO) and multi-factor authentication (MFA)
  • Automated compliance monitoring and reporting
Ask about security and compliance
Deployment

Deploy Your Way

Choose the deployment model that best fits your security requirements, technical capabilities, and business needs.

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Cloud (SaaS)

Get started quickly with our fully managed cloud platform. No infrastructure to manage, automatic updates, and instant scalability.

  • Fastest time to deployment
  • Automatic updates and maintenance
  • Built-in high availability
  • Elastic scaling on demand
  • 99.99% uptime SLA
  • Global edge network

On-Premise

Deploy within your own data center for maximum control over data residency, network isolation, and security policies.

  • Full data sovereignty
  • Custom security policies
  • Network isolation options
  • Integration with existing infrastructure
  • Air-gapped deployment support
  • Dedicated support team

Hybrid

Combine the benefits of cloud and on-premise. Keep sensitive data local while leveraging cloud compute for scalability.

  • Flexible data routing
  • Best of both deployment models
  • Gradual cloud migration path
  • Workload optimisation
  • Cost-effective scaling
  • Unified management console
Pricing

Engagement Options

We offer flexible engagement models to match your needs, from deploying a single agent to comprehensive AI transformation.

Single Agent

Deploy one pre-built agent for a specific use case

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  • One pre-built agent deployment
  • Integration with your systems
  • Implementation by our team
  • Training for your staff
  • Standard support
  • Performance analytics
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Most Popular

Multi-Agent Suite

Multiple agents working together across your operations

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  • Multiple pre-built agents
  • Cross-agent orchestration
  • Priority implementation
  • Dedicated success manager
  • Advanced analytics & reporting
  • Quarterly business reviews
  • Priority support
  • Custom configurations
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Custom Development

Custom-built agents for your unique requirements

Custom
  • Custom agent development
  • Dedicated engineering team
  • Deep workflow analysis
  • Custom model training
  • Complex integrations
  • Full documentation
  • On-premise deployment option
  • Premium support & SLAs
  • Ongoing optimisation
Talk to an expert

Contact us for a detailed quote based on your requirements.

FAQ

Frequently Asked Questions

Find answers to common questions about our AI agent solutions and professional services approach.

Unlike self-service AI platforms that give you tools and leave you to figure things out, Nova AI delivers complete solutions through a professional services model. Our team handles implementation, integration, and ongoing support. You get working AI agents deployed by experts who understand your industry, not a project to manage yourself.

We specialise in regulated industries where compliance, security, and domain expertise matter most. Our primary focus areas are banking and financial services, healthcare, and insurance. We also serve retail and other industries with our operations and customer service agents. Our team brings deep expertise in the specific requirements of each industry.

Absolutely. When our pre-built agents don't fit your specific requirements, our AI engineering team builds custom solutions. We work alongside your team to understand your workflows, design the right solution, build and train custom agents, and deploy them into production. Every custom project includes full documentation and knowledge transfer.

Engagements typically start with an assessment where we understand your processes, challenges, and goals. We then recommend the right agents and develop an implementation plan. Our team handles integration, configuration, testing, and deployment. After go-live, we provide ongoing support and optimisation. Most pre-built agent deployments complete within 4-6 weeks.

No. Our team handles the technical complexity of implementation and integration. You'll need business stakeholders who understand your processes and can make decisions, but you don't need AI expertise or engineering resources. We work with your IT team on security and access requirements, but we do the heavy lifting.

Agents are designed with intelligent escalation built in. When they encounter situations outside their confidence threshold or policy boundaries, they automatically route to human reviewers with full context. We configure escalation rules based on your risk tolerance and specific scenarios. This ensures humans stay in control while agents handle routine work.

Our agents are built with compliance in mind from the start. The platform is designed to align with ISO 27001 and PCI DSS controls and with central bank requirements such as those from CBJ, CBI and SAMA. Every agent decision is fully auditable with complete reasoning chains. We work with your compliance team during implementation to ensure all requirements are met, and we provide the documentation needed for audits.

Yes, our multi-agent orchestration capability allows specialised agents to collaborate. For example, a customer inquiry might involve a triage agent that routes to a specialised product agent, which then coordinates with other agents to provide a complete answer. Our team designs and configures these orchestrations based on your workflows.

Security is built into every layer, with controls designed to align with ISO 27001 and PCI DSS. All data is encrypted in transit and at rest. We offer deployment options including on-premise and air-gapped environments for the most sensitive use cases. Role-based access controls and complete audit logging ensure full visibility.

We integrate with core banking platforms such as Temenos T24 / Transact and Temenos Infinity, security tooling such as Elastic, Splunk and Microsoft Sentinel, and other systems through REST APIs and webhooks. Our team handles integration as part of implementation, including custom connectors where needed.

We offer flexible data residency options including regional cloud deployments, on-premise installation, and hybrid models. You control where your data is stored and processed. Our platform is designed to help you meet GDPR, CCPA, and other regional privacy requirements with built-in controls and documentation.

Customers typically see 40-60% cost reduction in processes where agents are deployed, along with 3-5x throughput improvement and significantly higher accuracy. Most organisations achieve positive ROI within 3-6 months. During our initial assessment, we help you build a business case based on your specific workflows and volumes.

Agents learn through multiple mechanisms: supervised feedback from human reviewers, reinforcement learning from outcome data, and updates from our team based on performance analysis. As part of our ongoing partnership, we continuously monitor agent performance and implement improvements. You can also provide explicit corrections that immediately improve behaviour.

All engagements include ongoing support. This includes monitoring agent performance, responding to issues, implementing improvements, and regular business reviews. Depending on your engagement level, you may have a dedicated success manager, 24/7 support, and custom SLAs. We're partners in your success, not just vendors.

The best way to start is to book a demo with our team. We'll discuss your challenges and goals, review potential use cases, and determine if Nova AI is the right fit. If it is, we'll develop a proposal with specific recommendations and pricing. There's no obligation, the initial consultation is simply a conversation about your needs.

About Nova AI

Nova AI builds AI and security platforms for banks, fintechs and central-bank-regulated institutions across MENA. Sentri stops fraud and scams in real time, QSafe finds and fixes post-quantum cryptography risk, and TraceAI investigates SOC alerts automatically. Our agentic AI platform automates banking operations such as KYC, AML checks and loan processing.

All Nova AI productsOur team

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